Privacy Policy

1. Introduction

Welcome to debounce.pro, operated by The Tichon Company ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email validation service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address (for account registration)
• Billing information (processed securely through Stripe)
• Company name and contact details (optional)
• Communications with our support team

2.2 Email Data

When you use our email validation service, we process:

• Email addresses submitted for validation
• Validation results and metadata
• Upload timestamps and processing history

2.3 Technical Information

We automatically collect certain technical information, including:

• IP addresses and device information
• Browser type and version
• Usage data and analytics
• API request logs and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our email validation services
• Account Management: To create and manage your account
• Billing: To process payments and send invoices
• Communication: To respond to inquiries and provide customer support
• Security: To detect, prevent, and address technical issues and fraud
• Compliance: To comply with legal obligations and enforce our terms
• Analytics: To understand usage patterns and improve our service

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Email Validation Data: Retained for 90 days after processing, then automatically deleted
• Account Information: Retained while your account is active and for 30 days after closure
• Billing Records: Retained for 7 years as required by French tax law
• API Logs: Retained for 30 days for security and debugging purposes

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., Stripe for payment processing, Vercel for hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at contact@debounce.pro. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website. Your continued use of our service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL):