Terms of Use

Last Updated: November 15, 2025

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and The Tichon Company ("Company," "we," "us," or "our") concerning your access to and use of the debounce.pro website and email validation services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

The Tichon Company

1 rue Corot, 75016 Paris, France

Phone: 06 12 45 78 98

Email: contact@debounce.pro

2. Acceptable Use

2.1 Permitted Use

You may use our Service to:

  • Validate email addresses for legitimate business purposes
  • Clean and maintain your email lists
  • Improve email deliverability for marketing campaigns
  • Integrate our API into your applications

2.2 Prohibited Use

You agree NOT to:

  • Use the Service for any illegal or unauthorized purpose
  • Send spam or unsolicited commercial communications
  • Harvest or collect email addresses without proper consent
  • Attempt to circumvent usage limits or security measures
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use the Service to harm, harass, or violate the rights of others
  • Transmit viruses, malware, or harmful code
  • Interfere with or disrupt the Service or servers
  • Resell or redistribute the Service without authorization

3. Account Registration and Security

3.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Account Eligibility

You must be at least 18 years old to use this Service. By creating an account, you represent that you are of legal age to form a binding contract.

4. Subscription and Billing

4.1 Pricing

Our pricing is based on usage tiers and is displayed on our website. We reserve the right to modify pricing with 30 days' notice to existing customers.

4.2 Payment

Payment is processed through Stripe. By providing payment information, you:

  • Authorize us to charge your payment method for all fees incurred
  • Represent that you have the right to use the payment method
  • Agree to pay all applicable taxes

4.3 Refunds

Refunds are generally not provided except:

  • In case of Service unavailability exceeding our SLA commitments
  • When required by applicable law
  • At our sole discretion for exceptional circumstances

4.4 Cancellation

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period.

5. API Usage and Limitations

5.1 API Keys

API keys are provided for programmatic access. You must:

  • Keep your API keys confidential
  • Not share keys with unauthorized parties
  • Rotate keys regularly for security
  • Report any suspected key compromise immediately

5.2 Rate Limits

API usage is subject to rate limits based on your subscription tier. Exceeding rate limits may result in temporary throttling or additional charges.

5.3 Data Validation

While we strive for accuracy, email validation results are provided "as is." We do not guarantee 100% accuracy due to the nature of email validation technology.

6. Intellectual Property Rights

6.1 Our Rights

The Service, including all content, features, and functionality, is owned by The Tichon Company and is protected by international copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain all rights to the email data you submit. By using our Service, you grant us a limited license to process your data solely for providing the Service.

6.3 Trademarks

"debounce.pro" and associated logos are trademarks of The Tichon Company. You may not use our trademarks without prior written consent.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to GDPR compliance and protecting your data.

We implement appropriate security measures and data retention policies. Email data submitted for validation is retained for 90 days and then automatically deleted.

8. Service Availability and Support

8.1 Uptime

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

8.2 Support

Support is provided via email at contact@debounce.pro. Response times vary based on your subscription tier and issue severity.

9. Disclaimer and Limitation of Liability

9.1 Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TICHON COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Tichon Company and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting us or using the account closure feature in your dashboard.

11.2 Termination by Us

We may suspend or terminate your access immediately, without prior notice, for:

  • Violation of these Terms
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Abuse of the Service

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will delete your data in accordance with our data retention policy, except where we are required to retain it by law.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

12.2 Jurisdiction

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Paris, France.

12.3 Alternative Dispute Resolution

Before filing any legal action, we encourage you to contact us at contact@debounce.pro to seek a resolution.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through a prominent notice on our website at least 30 days before the changes take effect.

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and The Tichon Company.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

15. Contact Information

For questions about these Terms of Use, please contact us:

The Tichon Company

Legal Department

1 rue Corot

75016 Paris, France

Phone: 06 12 45 78 98

Email: contact@debounce.pro